Answering the phone

Entering orders into our system

Learning our products and becoming knowledgeable about them

Quoting our customers product and pricing on our system

Waiting on walk-in customers

Pulling product from the warehouse for walk-in customers

Taking payments for walk-in customers using our credit card processing system

Corresponding with customers on delivery dates

Entering service tech notes into customer master files

Professionally handle customer service issues by answering emails or calls regarding products, billing issues, service questions, and general customer concerns

Work on short term projects for assigned salesman

This position requires some business math skills

This position requires problem solving and decision making skills, and the ability to be flexible to adapt to different customer situations.

Good computer skills are required. Must be proficient with the use of the internet and be able to utilize computerized business tools such as email, Outlook, and our custom software. Must be proficient in Word, Excel, PowerPoint, and other Microsoft office applications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

High school diploma or equivalent

1-2 years similar office experience

Ability to work well in a team environment

Excellent verbal and communication skills