Customer Service

Customer Service Job Details

Day Shift: 7:00 am to 3:30 pm. Mon-Fri Some days, 7:30 am to 4:00 pm guarantees 40 hours; we have summer hours which 

this person can leave early on Fridays.

$19/hr

Customer Service Requirements

● High School Diploma/GED or Equivalent experience

● Good verbal and written communication skills

● 6 – 12 Months of Customer Service experience

● Customer service or related area dealing with customers.

● Interview and Resume Required

About the Customer Service Role

As a Customer Service Rep, your responsibilities will include:

Responsible for assisting all customers with order entries and any inquiries regarding the product and service. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Input customer orders and customer credits. Input invoicing information accurately and in a timely manner. Assist customers with orders and problems. Work directly with outside sales team regarding customers. Provide informative and professional assistance when working with the public, customers, vendors, and co-workers. Perform administrative responsibilities such as checking faxes and mail daily, writing sample requests and special orders when necessary. Attend training and Customer Service meetings. Answer phones and performs other related duties as assigned.

Why Work With Our Client

Once hired-on, employees can expect:

● Opportunities for permanent placement and career advancement

● Supportive work environment focused on teamwork and employee welfare

Why Work With Crown Staffing

APPLY NOW!

Walk-ins welcome!

2779 Black Road Joliet, IL 60435

815-727-2432

Crown Staffing is an Equal Opportunity Employer M/F/D