Customer Service/Quality Assistant

Date Posted: 9/21/2025


Job Snapshot

Employee Type:
Contract
Location:
Indianapolis, IN
Date Posted:
9/21/2025

Job Description

Customer Service/Quality Assistant Job Details
Location: Indianapolis, IN
Schedule: Monday – Friday | 7:00 AM – 3:30 PM
Pay: $18.00 per hour
Type: Temp to Hire

About the Customer Service/Quality Assistant Role
Crown Staffing is seeking a detail-oriented Customer Service/Quality Assistant to support production and quality processes for a leading client in Indianapolis, IN. This role will provide front-line customer service, assist with inspections, and help maintain quality control procedures for one of the company's largest accounts. It’s ideal for candidates who enjoy hands-on work, are comfortable using measuring tools, and can communicate effectively with production teams.

Key Responsibilities
Provide customer service support for the company’s largest customer

Perform quality checks and monitor production processes for accuracy

Complete first piece inspections at machines

Read and interpret prints and use tape measures and measurement devices

Assist in 8D investigations and implementation of corrective actions

Collaborate with production staff to ensure accurate and efficient assessments

Support internal audits and participate in 5-S and lean manufacturing programs

Maintain detailed records of quality data and communicate results as needed

Requirements
High school diploma or GED required

Proficiency in Microsoft Excel, Word, and Outlook

Strong communication skills, both written and verbal

Ability to read blueprints and use measurement tools (tape measure required)

Experience with lean manufacturing principles such as Six Sigma or 5-S (preferred)

Strong attention to detail and ability to multitask in a fast-paced environment

Previous quality or production support experience is a plus

About Crown Staffing
Crown Staffing is a staffing and recruiting company that unites character-driven people and companies to build rewarding careers and strong organizations. In 2024, we employed over 22,000 professionals in industrial, manufacturing, administrative, and healthcare jobs nationwide. Our relationships with top employers mean you’ll learn about positions you won’t find elsewhere. Discover the opportunity for meaningful work and a dynamic career when you work with Crown Staffing!

Next Steps
Thank you for your interest in our Customer Service/Quality Assistant position! After applying, a Crown Staffing team member will contact you shortly.

Have questions? Call or text us at (317) 272-2126 – we’re happy to help!

Walk-ins welcome! Visit us at:
7781 US 31 S, Indianapolis, IN 46227

Crown Staffing is an Equal Opportunity Employer (M/F/D).

Careers at Crown Staffing